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SECURITY DEPOSIT
To confirm a booking:
- 50% of the total rental fee and a refundable security deposit of $750 are
required and will be charged to your credit card.
- This will secure the accommodation for you and is also used to cover any
damages or missing items. It will also be used to cover any extra rental
charges due to early arrival or late departure without prior consent.
- Also, if for any reason we do not receive a key back from you, a charge of
$75 will be deducted from the security deposit.
- When a credit card is used it is only charged if damages occur during guest
stay, or if extraordinary cleaning, excessive laundry beyond normal usage and
telephone charges occur during guest stay.
- If a check is used for the security deposit, the check will be deposited
and a refund check will be issue within 60 days of departure.
- Payment in full is due 30 days prior to arrival.
The security deposit will be returned to you by check or will be credited to
your credit card (less a 3% handling fee), after your vacation has ended and
the house has been checked (subject to any damages, etc.). If you pay by bank
draft or money wire, there will not be any charge for handling fee.
CHANGES IN RESERVATION
We understand that sometimes changes are necessary regarding your vacation
dates. If this happens there is a $25 charge. If you change vacation dates,
less than 60 days before arrival, and there is no availability then you will
lose your deposit unless you select a vacation date that is available.
Security Deposits can be held towards future reservations. Your rate may change
based on your future vacation dates. Security Deposits will be held for a
maximum of six months unless prearranged with the Reservations Manager.
NO SHOW
If you fail to arrive for your scheduled vacation, or cancel 30 days or less
from your arrival date, without having notified us you will be subject to loss
of deposit and 50% of the total rental fee. We must have your cancellation in
writing.
CHANGES OR CANCELLATIONS
You must place in writing any requests . We accept signed and dated original
Letters or Fax requests. E-MAIL cancellations are not accepted.
CANCELLATIONS
Any cancellation of a booking by the client must be in writing and is subject
to the following cancellation charges:
| More than 2 months before arrival date |
= |
No cancellation charge |
| Between 1and 2 months before arrival date |
= |
Loss of Deposit |
| 30 days or less before arrival date |
= |
30 days or less before arrival date |
Thanksgiving, Christmas, New Years and Easter Holiday Weeks: Full Rental
Payment required 30 days prior to arrival.
TRAVEL INSURANCE
Hurricane Policy:
- Hurricane refunds are not offered. If tenants are concerned about possible
interruption or cancellation due to a impending storm, or hurricane warning, or
mandatory evacuation, tenants are advise to purchase trip cancellation and
interruption insurance. This insurance offers a comprehensive cancellation and
interruptions policy which protects your rental property investment in the
event of a cancellation due to a sudden emergency before or during your
trip.
CREDIT CARD COMPANY PROTECTION
Everyday in America thousands of clients reserve holidays and fail to notify
their accommodations providers that they later have cancelled or changed their
travel plans.
Recent changes in the United States Federal Consumer Regulations now allow
accommodation providers to charge penalties against client’s cards when
reservations were made over the telephone, when a name, address and a telephone
number along with a copy of confirmation can be provided as evidence and a
client fails to abide by the cancellation policies that are published by the
accommodations provider. It is very important that you do not reserve any
accommodation and then think your credit card company will protect you if you
fail to abide by the posted Booking Terms that we advertise.
PLEASE NOTE: UNDER NO CIRUMSTANCES WILL ANY ANIMALS OR SMOKING BE ALLOWED.
Rental Period
Check-in time is after 4:00 PM on the first day
Check-out time is before 11:00 AM on the last day
Any changes to these times will be made only after permission has been given by
Kazigraphy, Inc. and its affiliates. Without prior consent, early occupancy or
late departure from the home will be subject to ONE EXTRA DAY RENTAL which will
be deducted from the security deposit.
Telephone Use
The home is equipped with a telephone for your convenience and safety. Long
distance calls require a calling card or phone card.
Cleaning
The home will be cleaned prior to your arrival. You may arrange for additional
cleaning during your stay for an additional charge of $45/hr. You will be
charged for excessive cleaning for any of, but not limited to, the following
reasons:
- dirty dishes
- any leftovers or perishable food items left in unit.
- trash not placed in its appropriate receptacle.
- soiled ovens; if you spill something please be sure to clean it up.
Maintenance
We will make every effort to ensure that all equipment is in working order. In
the event of a breakdown, we will strive to repair it as soon as possible after
being notified of the problem. We cannot guarantee that air conditioners,
televisions, appliances, etc. will not break own during your stay, therefore no
refunds or adjustments will be made for mechanical failure. Furthermore, there
will be no refunds or adjustments made for any other unexpected situation
beyond our control such as bugs, rodents, weather and the like.
LIMITATION OF LIABILITY
Children must, at all times, be supervised by parents.
Kazigraphy, Inc. and its affiliates do not accept any responsibility or
liability for any accident, injury, illness or damage sustained by any person
or their property during the rental period or use of facilities, regardless of
how it may have occurred.
Kazigraphy, Inc. and its affiliates do not accept any responsibility or
liability for any failure of services in the home regardless of how it may have
occurred. However, in the event of a problem, the client should inform our
local management who will endeavor to do everything within reason to rectify
the problem.
Kazigraphy, Inc. is not associated with any rental facility or tour/water
sports operation such as Cudjoe Gardens Marina or any other company. All
information regarding the property is checked to ensure the accuracy of
descriptions. However, we are not always able to control all of the components
of the facility and it is possible that an advertised facility may be withdrawn
or changed due to circumstances beyond our control and for which we do not
accept liability.
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